"Dear Charlie- We want to thank you, Susan and Sherry for your assistance in preparing for the arrangements for the funeral and the burial of our mother. We really appreciate the photo collection that you put together to show at the wake. We all really enjoyed seeing those pictures of happy reminders at a difficult time. Charlie, we also appreciate that you made the arrangements for Kathleen Carter to sing at the funeral Mass. My brothers and I, as well as my mother's siblings really appreciated your kindnesses during this very difficult time. We were so happy with the services that we received we will gladly recommend the funeral home to other family members and friends when the need arises." Again- Many Thanks and Warm Regards.
"Our mother's funeral was so beautiful and you were a big part in making that happen. You really have a gift in making everyone so comfortable under such sad circumstances. Our mother was such a wonderful person and the homily given was as if he knew her and I am sure you told him about her."
Thank you so much for your sensitive and attentive help during my mom's visitation and funeral. Everything went beautifully. You were a pleasure to work with and we couldn't have been more pleased!
"Everything you did during our time of sorrow on the loss of our mother was perfect. She looked so beautiful and real that I actually thought she was going to sit up and thank everyone for coming. I am sure she was looking down on the whole thing and smiling at us."
" We would just like to say thank you from the bottom of our hearts - for all of your kindness and personal attention to us during our dad's services. We had a pretty rough five weeks prior with surgery and many set backs. But you all made the process of the wake-Funeral services such a warm, caring: pleasant experience. We felt like wonderful 'family friends" were guiding us along and we cannot tell you how much you all meant to us during this time. We feel so relaxed with all of you. We so honor how your whole family/staff make this possibly difficult process- so relaxed. We deeply thank you and consider you our friends. We will always remember your "real" kindness."
"I would like you to know how much my family appreciates your professionalism and attention to detail in planning my mother's funeral. Although it has been a difficult time for us, your support has been a comfort."
"Thank you so much for your service "above and beyond". I think the memorial for my father, was a fine send off! We all appreciate your knowledgable support."
"I want to thank you for all that you did for me and my family during a difficult time. We really appreciate all of your guidance and advice. The materials you helped us with were lovely and helped to make the service flow. It is most appreciated."
"Thank you for being so wonderful to my mother. My family and myself deeply appreciate your caring, thoughtfulness and guidance through such a sad time. Thank you for being there in such a calm, understanding way. We were blessed to have had you."
"I want to thank you for being a key support for me during the past few weeks. I can't imagine how anything could have gone more perfectly. You and your staff did an outstanding job of orchestrating all the details of my mother's passing."
"I want to thank you on behalf of my sister, brother and myself for all the care, concern,and kindness you showed us when we lost our mother. This has been an incredibly hard time and it could have been made more so, but all of you provided the right insight at different times, to make the work we had to do as easy as possible, Our family has now begun the sad task of going forward without our amazing mom. We thank you for helping us through the worst days. It meant the world to us,"
"Just a little note to let you know how kind you were to our family recently. You were very caring and professional throughout this sad ordeal. Your helpers were so kind to help our family members who were disabled get in and out of the church entrance easily."
"We cannot thank you enough for the wonderful care you gave us. Your humor, dedication, and friendship made a very difficult time much easier. Her memory will be preserved in the very special memorial service you helped provide. Thank you again for your guidance."
"You gave our family a treasured gift. My mother was ill for so long, that I was afraid that she could not be viewed. She looked so beautiful and restful at the viewing. My entire family is so grateful for all that you did for our family."
Susan, Charlie and Sherry,
Thank you all so much for helping to create a simple, elegant memorial service for my mother. The way in which we were able to say goodbye to her was perfect and she did look beautiful. We are grateful for your hand in that. It felt so good to be back "home" in Concord and to be able to share stories and memories with you. It made it very special, as did knowing you were behind the scenes was reassuring and we appreciate all you did for Mom and us.
The memorial tribute to my husband was so special. Our entire family was so pleased with your service and professionalism and we will recommend you to our friends. Thank you for all you did for our family.
"To say that I was impressed by your handling of my brother's obituary would be an understatement. Your patient, helpful and efficient editing and preparation of the final draft, and your rummaging around with ideas to get a nice photograph of him into the newspapers and your very attractive website, was a stellar performance. My hat is off to all of you!
"Profound thanks to you from all our family for the superb job you did over the sad days surrounding our loss. It really went so smoothly and your compassionate understanding with regard to every aspect made it much easier to bear. The graveside service was dignified and powerful. Many people have told me how meaningful and moving they found the service. It was just as we planned!"
"Just wanted to take a moment and reflect on the great job you and your staff did for the wake, service and burial of my mother. You really made one of the toughest days of my life, about as easy and enjoyable as one could under the circumstances. I am so glad we chose to have the service at the funeral home. Having everything at once at the funeral home made things much easier. You and your staff couldn’t have been nicer or more professional. I am amazed at how quickly you were able to walk us thru the process, without making us feel rushed, and put everything together so well. You are a true professional. It is no wonder that both my mom and dad admired you and your parents as much as they did. Thank you also very much for picking up/dropping off my mother’s friend so that she could join us at the funeral home and cemetery. She was such a long time friend of my mother and an important adult figure in my and my sisters’ lives growing up down the street, and I don’t think that she would have made it if it wasn’t for your kind gesture.
Thank you very much, once again. You truly made someone who grew up in Concord, but hasn’t been there for quite a while; realize how lucky I was to grow up in such a wonderful place.”
"We wanted to let you know how much we appreciated all that you did for us as well as our father. You, your family and staff were so helpful and so very professional. The Funeral was beautiful and all of your hard work and experience certainly showed. It is amazing to us how much is truely involved in making all the preparations and we thank you for all of your help and kind words. We know dad was in good hands with you. Thank you from everyone in our family."
I want to thank you for all your support and attention to detail during my mom's services. You kept us cool on the hottest day in my recent memory. You helped coordinate an intimate, personal wake and funeral in true Irish American fashion So many family members and friends commented on the beauty and intimacy of it all. You do a great job!
Thank you for making my mom's services so special. You are a pleasure to work with, and under the circumstances, that is so very helpful. I think my mom would have been pleased with the service, the flowers and the friends.
Thank you so much for the wonderful way you carried out my Dad's wake and funeral. I know he would have been pleased. You are very thoughtful. Also, the internet guest book is very nice. We were touched by the beautiful entrees my Dad's friends and colleagues are making. Thanks again for your great sensistivity with my Dad and our family.
Thank you very much for your care, organization and hard work....unbelievable professionalism. Thanks to you we had a very memorable day in honor of our Dad! Truly a blessed day that will always be remembered....never forgotten. Thanks again for being YOU!
Words cannot express how pleased our entire family was with the integrity and care you gave my father and all of our family when my mother died. There truly is a major difference when making arrangements with a trusted local family who has been in Concord for so many generations, burying all of our ancestors. Thank you for all you do for us and the Concord Community.
I would like to thank all of you for handling our funeral. You were all so caring, kind and helpful, we could not have asked for more at such an awful time. Sometimes people are wary of funeral directors because of being pressured, I guess, but you all were the total opposite - just amazing - we could not have asked for more, and are so appreciative of all of you.
You three run a great business, Charlie you never missed an item on the checklist and kept us so on track. You are super at your job too! I am so impressed. Ladies, Love you!
Our entire family would like to extend our thanks to each of you. Your caring and support was evident throughout our son's wake and funeral. I think the memory of these two days will help the healing process.